American-RX Terms and Conditions
- Acceptance of the Terms and Conditions
These terms and conditions (collectively, the ‘Terms’) constitute a legal agreement between you and American-Rx, LLC and its affiliates, d/b/a American-rx Administrators (‘American-rx’, ‘us’, ‘our’ or ‘we’), and govern your use of the American-rx prescription discount card (“Card”) and the related services we offer via our mobile application (“App”) or the associated online website, www.American-rx.com (“Website”) (collectively, the “Services”). By using the Services or by clicking to ‘accept’ or ‘agree’ to the Terms when this option is made available to you, you accept and agree to be bound by these Terms and our Privacy Policy, found at www.American-rx.com/privacy-policy, incorporated herein by reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Services.
The Services are offered and available to users who are 13 years of age or older and reside in the United States or any of its territories or possessions. By using the Services, you represent and warrant that you are of legal age to form a binding contract with American-rx and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.
THESE TERMS CONTAIN A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
- No Medical Advice
The Services offered by American-rx are NOT intended to diagnose or treat medical problems or conditions. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and are experiencing a medical emergency, please call 911 or call for emergency medical help on the nearest telephone.
- Modifications to these Terms
We may update these Terms at any time and may notify you of such updates by any reasonable means, including by posting a notice of the updated Terms to the Website. You agree that we may update these terms from time to time without notice, and you agree to review these terms concurrent with your use of the Services to identify any updates thereto. The last date of any updates will appear at the top of these Terms. YOUR CONTINUED USE OF THE SERVICE FOLLOWING ANY UPDATES TO THESE TERMS SHALL CONSTITUTE NOTICE AND ACCEPTANCE OF THE UPDATED TERMS.
- Our Services
DISCOUNT ONLY – NOT INSURANCE. The Card is NOT a health insurance policy and is not intended as a substitute for health insurance. The Card allows you to obtain discounts on prescription drugs and/or pharmaceutical products purchased through participating pharmacies. The range of the discounts will vary depending on the prescription drug or other product and the participating pharmacy. You are required to pay for all prescription drugs at the time of purchase. American-rx does not make payments to any pharmacy or health care provider.
You may print or download a Card without registering with us or creating an account. You may also have received a Card from a third-party sponsoring organization, with or without having provided that third-party with your name or other identifying information. If you request to have a card emailed, texted, or mailed to your home address, you will be required to provide us with your name, email address, home address, and/or telephone number. The information that you provide will be used as set forth in these Terms and our Privacy Policy.
Obtaining a Card or using the Services via the App requires the download of the App from the Apple iTunes App Store or the Google Play Store. Download of the App is subject to the applicable end user license agreement.
If you do NOT have health insurance, you can use your Card for any brand name or generic prescriptions you or a household member pays for out-of-pocket unless other restrictions apply. The Card cannot be used with other prescription drug discount cards or for prescriptions paid through a health plan or pharmacy benefit plan. If you HAVE health insurance or any other funded benefit such as Medicaid and Medicare, you can use your Card for certain prescriptions that are not covered by your plan.
The Card must be presented with each prescription to a pharmacy that participates with American-rx to be eligible for the American-rx discount. The price you pay the pharmacy is always the lesser of the American-rx discounted price or pharmacy’s retail price. If the pharmacy’s retail price is less than the American-rx discounted price, there is no discount. Discounts are available only at pharmacies that participate with American-rx. All American-rx pricing and benefits are subject to change without notice.
- Your Obligations
You agree to use the Services only for lawful purposes. You agree not to interrupt or attempt to interrupt the operation of the Services in any way. Any conduct by you that, in our sole discretion, restricts, inhibits, or interferes with the ability of any other user to enjoy the Services(including by means of hacking or defacing any portion of the Services, or by engaging in spamming, flooding, or other disruptive activities, including with respect to the servers or networks used to make the Services available) is prohibited. You are strictly prohibited from communicating on or through the Services any unlawful, harmful, offensive, threatening, abusive, libelous, harassing, defamatory, vulgar, obscene, profane, hateful, fraudulent, sexually explicit, racially, ethnically, or otherwise objectionable material of any sort, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. We reserve the right to terminate or suspend your use of (including any access to) the Services, or parts of the Services, without notice, if we believe, in our sole discretion, that it is in violation of these terms, our requirements, or any applicable law, or it is harmful to our interests or the interests, including intellectual property or other rights, of another user or any other third party, including any of our partners, affiliates, sponsors, providers, licensors, or merchants.,
You must not post, transmit, or otherwise make available through or in connection with the Services any virus or other computer code, file, or program that is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment
You agree to provide true, accurate, current, and complete information in connection with the Services. It is your responsibility to maintain and promptly update this information to keep it true, accurate, current, and complete. If you provide any information that is fraudulent, untrue, inaccurate, incomplete, or not current, or we have reasonable grounds to suspect that such information is fraudulent, untrue, inaccurate, incomplete, or not current, we reserve the right to refuse any and all current and future use of the Services without notice.
You must respond promptly to all email and other correspondence from American-rx, including without limitation email and correspondence concerning complaints or concerns regarding your use of the Services. You are responsible for obtaining, maintaining, and paying for all hardware, software, and all telecommunications and other services needed for you to use the Services.
If you have a complaint regarding the American-rx Service, the App, or any other service received by us, you may submit a complaint to us in writing at the following address: 1549 Old Bridge Road, Woodbridge, VA 22192. You may also submit a complaint by sending an email to support@American-rx.com , or by calling our customer support line toll-free at 1-877-647-6979. We will investigate and determine the appropriate solution. All disputes that cannot be appropriately resolved will be governed by the dispute resolution provisions set forth in Section 17 of these Terms.
- Termination
If you no longer agree to be bound by these Terms, or breach any provision of these Terms, you may no longer uses the Services, including any access thereto. Your use of the Services is at your sole risk. If you are dissatisfied with the Services, its content, or any of the terms, conditions, and policies of these Terms, your sole and exclusive legal remedy is to discontinue use of the Services. If your use of the Services is terminated for any reason, then: (a) these terms will continue to apply and be binding upon you in respect of your prior use of the Services (and any unauthorized further use of the Services),, including your indemnification obligations; and (b) any rights or licenses granted to us under these Terms will survive such termination.
- Protected Health Information
You acknowledge and agree that by using the Card, information related to the prescriptions obtained through the Card will be collected from pharmacies that participate with American-rx. Such information includes name identifiers, birth date, gender, zip code information, and prescription information. You acknowledge and agree that this information received by pharmacies that participate with American-rx and subsequently disclosed to American-rx will be used for the administration of the American-rx prescription drug discount program. American-rx does not sell such information to any third parties. American-rx itself is not a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). However, some of the information received from health care providers, health plans or health care clearinghouses (collectively, “Covered Entities”) is information that may constitute protected health information (“PHI”) under HIPAA, which is information created or received by a health care provider, health plan, or health care clearinghouse relating to the past, present, or future physical or mental health or condition of an individual, the provision of health care to an individual, or the past, present, or future payment for the provision of health care to an individual that identifies or can be used to identify an individual. In accordance with American-rx’s Business Associate obligations under HIPAA to Covered Entities, American-rx will keep confidential and safeguard any PHI American-rx receives or collects, and not disclose PHI except as set forth herein.
- Proprietary Rights
Copyright © 2021 American-rx,LLC. All rights reserved. No title, rights, or interests in any content or other materials made available by the Services are afforded to you; to the extent that you are authorized to download any such materials via the Services, any such downloaded materials will be for your own personal, non-commercial use only.
American-rx (and its suppliers and vendors) owns the Services and all the content on the Services, including text, graphics, legends, customized graphics, original photographs, data, images, music, audio and video clips, typefaces, titles, button icons, logos, designs, words or phrases, page headers, and software as well as the design, coordination, arrangement, enhancement, and presentation of such material. The Services and all the content on the Services is subject to trademark, service mark, copyright, and/or other intellectual property rights held by American-rx and its suppliers and vendors. Any trademark or copyright notices may not be deleted or altered in any way. American-rx’s trademarks and copyrights may not be used in connection with any products or services that are not offered by or on behalf of American-rx, or in any manner that is likely to cause confusion or otherwise violate our rights. You acknowledge that these rights are valid and protected in all forms, media, and technologies existing now or hereinafter developed.
Copying, publishing, broadcasting, re-broadcasting, webcasting, transmitting, modifying, deleting, augmenting, distributing, downloading, storing, reproducing, sublicensing, adapting, creating derivative works of any content available through the Services, or posting or otherwise making available such content (including selected portions of this content) in any manner on any network computer, broadcast media, or other technologies existing now or hereinafter developed for unauthorized publication or commercial use without the prior written consent of American-rx is strictly prohibited. You hereby agree not to reproduce, duplicate, copy, sell, resell, decompile, disassemble, or exploit for any purpose other than for your personal, non-commercial use the Services (including any portion thereof) or the use (including any access to) thereof, or to collect any information about Website visitors or users of the Services, or otherwise systematically download and store the Services content. You represent, warrant, and agree that you will not send, submit, upload, post, reproduce, transmit, or distribute any communication, content, or other Materials of any type through or in connection with the Services or otherwise to American-rx that infringes or violates any rights of any party or violates these termsThe use of logos or trademarks on the Services that belong to any third parties should not be construed as an affiliation, endorsement or sponsorship of the Services.
- Social Media
The Website may include opportunities to view information and communicate with us through social media services such as LinkedIn®, Twitter®, Facebook®, and blogging. You should use common sense and good judgment in communicating with us through these services. We are not responsible for the terms of use and privacy policies that govern these third-party sites.
- Linked Websites
Our Website may contain hyperlinks allowing you to connect to other websites owned by affiliated companies and websites owned by our third-party vendors, distributors, and providers (‘Linked Sites’). You may also access our Website through a hyperlink embedded in a Linked Site. We provide hyperlinks to the Linked Sites to enable you to conveniently access websites that may be of interest to you. Please note that once you click on a hyperlink that transfers you from our Website to a Linked Site, you have left our Website, and these terms will immediately cease to apply to any subsequent activity on the Linked Site. We are under no obligation to notify you when you have left our Website and have accessed a Linked Site. Use of any Linked Site will be governed by the privacy policy, terms of use, and/or other policies (if any) on the Linked Site.
- Messaging Terms & Conditions
American-rx or one or more of its affiliates offers access to pharmacy and other related messages via periodic automated SMS (Short Message Service), MMS (Multimedia Message Service) text alerts and email alerts. Enrollment in text alerts requires you to provide your own mobile phone number with an area code within the United States. Enrollment in email alerts requires you to provide an email address. By enrolling to receive American-rx text or email alerts, you agree to these Terms, which become effective upon your enrollment. You may be asked to verify your mobile phone number before the alerts will start. This requires responding to a text alert sent to your mobile phone confirming your enrollment. You are not required to agree to such messages as a condition of purchasing any goods or services from American-rx.
You acknowledge that periodic automated alerts will be sent to the mobile phone number or email address you provide to American-rx. Such alerts may include personal information about your prescriptions based on the type of information you choose to receive via electronic communication, and whoever has access to the mobile phone or carrier account or email address will also be able to see this information. You acknowledge that if you elect to receive Protected Health Information as defined in HIPAA in the form of full prescription information via text alerts or email alerts, you are (i) electing to receive such information through an unencrypted method of communication, and that (ii) information contained in an unencrypted email and/or text message is at risk of being intercepted and read by, or disclosed to, unauthorized third parties. Once you enroll, the frequency of text or email alerts we send to you will vary. You will typically receive alerts when we have information for you about your prescriptions or other healthcare information. American-rx does not impose a separate charge for text alerts; however, your mobile carrier’s message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges.
You may opt out of American-rx text or email alerts at any time. To stop receiving email alerts, click the “Unsubscribe” link found at the bottom of the email alert or send an email to support@American-rx.com and request to be opted-out of future email alerts. To stop receiving text alerts, text STOP to the number from which you are receiving text alerts, or you may opt out using other reasonable means. Texting STOP to the number from which you are receiving American-rx alerts will opt you out of any and all future American-rx text messages. After you submit a request to unsubscribe, you will receive one final text alert from American-rx confirming that you will no longer receive text alerts. No additional text alerts will be sent unless you reactivate your enrollment in the text alert program.
The American-rx text alert programs are offered on an “as is” basis and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. American-rx may change or discontinue any of its text alert programs without notice or liability to you. American-rx and its related companies and each of their respective officers, directors and employees are not responsible and shall not be liable for any losses or injuries of any kind resulting, directly or indirectly, from any American-rx text alert program or from technical failures or delays of any kind. American-rx reserves the right to cease delivery of text alerts to any person at any time in its sole discretion. If you are experiencing issues with the text program you can reply with the keyword HELP for more assistance, or you can get help by emailing info@americanpda.com or by calling Customer Service toll free at 1-877-647-6979.
- Disclaimer of Warranties
The discount information and content posted on the Website and App is for informational purposes only and is subject to change at any time without notice. American-rx uses its best effort to provide timely and accurate data, but American-rx cannot guarantee the accuracy of such information and recommends checking with the pharmacy directly to confirm the discounts presented on the Website and App before making any final purchasing decision. American-rx cannot guarantee that discounts on the Website and App will be below a pharmacy’s usual and customary pricing for drugs. American-rx makes no representations or warranties of any kind, express or implied, regarding the use or the results of the Website and App in terms of its correctness, accuracy, reliability or otherwise.
YOU ASSUME ALL RISKS AND ALL COSTS ASSOCIATED WITH YOUR USE OF THE WEBSITE AND APP, INCLUDING, WITHOUT LIMITATION, ANY INTERNET ACCESS FEES, BACK-UP EXPENSES, COSTS INCURRED FOR THE USE OF YOUR DEVICE AND PERIPHERALS, AND ANY DAMAGE TO ANY EQUIPMENT, SOFTWARE, INFORMATION OR DATA. In addition, we are not obligated to provide any maintenance, technical or other support for the Website or App. We reserve the sole right to either modify or discontinue the Website and App, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current Website and App shall also be subject to these Terms.
- Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL AMERICAN-RX OR ITS SUPPLIERS OR VENDORS, OR ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUPPLIERS, VENDORS, LICENSORS, CO-BRANDERS, OR PARTNERS (COLLECTIVELY, “AMERICAN-RX PARTIES”) BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION, OR PERFORMANCE OF THE SERVICES, WITH THE DELAY OR INABILITY TO USE THE SERVICES, ANY DEFECTS IN THE SERVICES, OR WITH THE PROVISION OF, OR FAILURE TO MAKE AVAILABLE, ANY INFORMATION, FEATURES, PRODUCTS, MATERIALS, OR OTHER RESOURCES AVAILABLE ON OR ACCESSIBLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF THE AMERICAN-RX PARTIES FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED $25.00.
- Indemnification
BY AGREEING TO THESE TERMS YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD AMERICAN-RX HARMLESS FROM AND AGAINST ANY AND ALL CHARGES, CLAIMS, DAMAGES, LOSSES, COSTS, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES) INCURRED AS A RESULT OF OR ARISING FROM ANY CLAIM, COMPLAINT, ALLEGATION, LAWSUIT OR DEMAND ARISING OUT OF OR RELATING IN ANY WAY TO (A) YOUR ACCESS TO OR USE OF THE SERVICES; (B) YOUR VIOLATION OF THESE TERMS; (C) YOUR VIOLATION OF THE RIGHTS OF ANOTHER, INCLUDING WITHOUT LIMITATION, ANY INTELLECTUAL PROPERTY RIGHT, PUBLICITY, CONFIDENTIALITY, PRIVACY, OR PROPRIETARY RIGHT; OR (D) YOUR VIOLATION OF ANY STATUTES, CODES, ORDINANCES, LAWS, RULES, REGULATIONS, INCLUDING WITHOUT LIMITATION, ALL REGULATORY, ADMINISTRATIVE, AND LEGISLATIVE AUTHORITIES.
- Notices
All notices to a party shall be in writing and shall be made either via email or U.S Mail. Notices to us must be sent to the attention of Legal Department at info@americanpda.com if by email, or at American-rx, 1549 Old Bridge Road, Suite 201, Woodbridge, VA 22192if by U.S. Mail. Notices to you may be sent to the email or home address supplied by you (when applicable). In addition, we may broadcast notices or messages through the Website or App to inform you of changes to the Services or other matters of importance, and such broadcasts shall constitute notice to you at the time of sending.
- Governing Law
These Terms, your use of the Services, all transactions through the Services, and all related matters, regardless of your location, are governed solely by, and construed solely in accordance with, the laws of the United States (including federal arbitration law) and the State of Delaware, excluding any rules of private international la or the conflict of laws which would lead to the application of any other laws. These Terms will not be governed by the U.N. Convention on Contracts for the International Sale of Goods.
- Dispute Resolution
EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU, ON THE ONE HAND, AND AMERICAN-RX OR ITS SUPPLIERS OR VENDORS, ON THE OTHER HAND, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY AND YOU AGREE THAT AMERICAN-RX AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as amended by these terms. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by the AAA or by the arbitrator. The arbitrator’s decision will follow the terms of these terms and will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief, or relief providing for specific performance of these terms, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in these terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.
With the exception of any of the language above in this Dispute Resolution provision relating to the waiver of class and representative actions, if a court decides that any part of this Dispute Resolution provision is invalid or unenforceable, the other parts of this Dispute Resolution provision shall still apply. If a court decides that any aspect of the language above in this Dispute Resolution provision relating to the waiver of class and representative actions is invalid or unenforceable, then the entirety of this Dispute Resolution provision shall be null and void. The remainder of these terms will continue to apply and be unaffected by this severability provision.
- Copyright Infringement Claims: Notice and Take-Down Procedures
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the Services infringe your rights under U.S. copyright law, you (or your agent) may send to American-rx a written notice by mail, e-mail, or fax, requesting that American-rx remove such material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to American-rx a counter-notice. Notices and counter-notices must be sent in writing and meet the then-current statutory requirements imposed by the DMCA (see www.copyright.gov or details), which, with respect to notices of infringement, currently include, among other requirements, the following (a) sufficient information identifying the copyrighted work(s) believed to be infringed (b), sufficient information identifying the allegedly infringing material(s) and the location of such material(s) in order to permit American-rx to locate such material(s), (c) a statement from the owner (or the owner’s authorized representative) of the copyrighted work(s) believed to be infringed that such owner or authorized representative has a good faith belief that the allegedly infringing materials are used in a manner not authorized by the copyright owner, its agent, or the law, (d) contact information for the complaining party, including a mailing address, a telephone number, and, if available, an email address, (e) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on the copyright owner’s behalf, and (f) a signature or the electronic equivalent from the owner (or the owner’s authorized representative) of the copyrighted work(s) believed to be infringed.
Notices and counter-notices must be sent in writing to American-rx as follows:
ATTN: Legal at American-RX,
1549 Old Bridge Road, Suite 201, Woodbridge, VA 22192.
Phone: 1-877-647-6979
- Membership
By completing the enrollment process and becoming a Program Member (“Member”), you agree to the terms and conditions, rules, regulations, policies, and procedures of the Loyalty Program (the “Program”), including those regarding American-rx’s collection, use and disclosure of Members’ personally identifiable information (“Personal Information”) as described below; and in accordance with American-rx’s Terms and Conditions found at www.American-rx.com/terms-and-conditions, and American-rx’s Privacy Policy found at www.American-rx.com/privacy-policy. Each Member is responsible for remaining knowledgeable about the Program terms and conditions. American-rx reserves the right to disqualify Members who have violated any of the Program terms and conditions. American-rx reserves the right to change the terms or conditions of the Program or terminate the Program or Member’s membership in the Program at any time, for any reason, without prior written notice.
The Program is valid only in the U.S. and Puerto Rico. The Program is open to individuals at least 13 years of age (in Puerto Rico, 14 years of age). If an applicant is between 13 and 18 years old (in Puerto Rico, between 14 and 21 years of age) the application must be submitted by the parent or legal guardian of the applicant. Program membership is only available to individuals. Program membership is not available to corporations, businesses, charities, partnerships, enterprises, or any other entity, unless written approval is received in advance from American-rx, in its sole discretion. Member is responsible and liable for any tax consequences which may result from Member’s participation in the Program. Membership is required at purchase to receive promotional pricing.
Any fraudulent or unauthorized use of the Program is strictly prohibited and may result in termination or disqualification from the Program and a forfeiture of all Bonus Savings earned. The American-rx card (“Card”) is not a credit card. The Card is the property of American-rx, and it may be revoked at any time by American-rx at its sole discretion. Any unauthorized reproduction of the Card may lead to legal prosecution and forfeiture of membership in the Program and all Bonus Savings earned.
PERSONAL INFORMATION
To participate in the Program, you must provide your full legal name, email, and date of birth. We use this information to match your Member account with the information your pharmacist enters into their system; and for all other uses as described in American-rx’s Privacy Policy located at www.American-rx.com/privacy-policy
Additionally, by participating in the Program, Members have the opportunity to receive Program and other related messages via periodic automated SMS (Short Message Service), MMS (Multimedia Message Service) text alerts and email alerts. These alerts may be used to communicate Member account status, notify Member when they are eligible for a reward, communicate Program changes, offer special Member promotions, coupons, information, and offerings that may be of interest to the Member. Please visit www.American-rx.com/terms-and-conditions for complete details.
EARNING BONUS SAVINGS
Bonus Savings are earned on eligible prescriptions filled at participating pharmacies when the enrolled Member uses their American-rx Card. Program exclusions include, but are not limited to, Walmart Plan drugs; Class 2 Drugs at Walmart; over-the-counter prescriptions filled at CVS and all prescriptions with a member price of less than $5. American-rx reserves the right to add or delete items eligible for Bonus Savings issuance at any time, at its sole discretion, and without notice. These exclusions may change at any time. Earned Bonus Savings values may change at any time and may take up to 72 hours to become available for use. Although the American-rx website might repeatedly display drug pricing with Bonus Savings applied, savings will apply automatically only to the next eligible prescription and all other prices will adjust, accordingly at point of sale. Savings are not transferable and cannot be combined with other offers. Bonus Savings have no residual cash value and program savings may expire, with notice, at any time. Bonus Savings may not be redeemed for cash and are not transferable to any other individual or entity. Any transfer or attempt to transfer Member’s Card or Bonus Savings shall result in automatic cancellation of the Member’s account and revocation of Member’s Bonus Savings.
REDEEMING BONUS SAVINGS
Earned bonus savings will deduct, automatically, from the next eligible prescription filled using the member’s American-rx Card at a participating pharmacy. Savings earned by individuals are non-transferable and will apply using a unique combination of the customer’s legal first name, last name and date of birth used by the customer to fill prescriptions. Upon redemption of Bonus Savings, the Bonus Savings will immediately be deducted from Member’s account. Once a purchase using Bonus Savings is completed, Bonus Savings cannot be credited back to Member’s account. Pharmacy purchases which are reversed or returned may have associated bonus savings returned to the Member’s account with a delay of up to 72 hours until these savings become available for use again. Should any Member not use their American-rx Card (physical Card, virtual Card via smartphone or phone number look-up) in a pharmacy transaction for 18 consecutive calendar months, the membership will be deemed to be inactive and all accumulated Bonus Savings will be forfeited.
- Miscellaneous
In addition to the rights and privileges described in the terms, conditions, and policies outlined above, we further reserve the right to elect to electronically monitor area of the Services and may disclose any content, records, or electronic communication of any kind if required to do so by any law, regulation, or government request, if we believe that such disclosure is necessary or appropriate to operate the Services, or to protect our rights or property, or the rights of the users, partners, affiliates, sponsors, providers, licensors, or merchants. If alerted to allegedly infringing, defamatory, damaging, illegal, or offensive content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such content from the Services.
We control the Services from our corporate offices within the United States of America, and the Services are not intended to subject American-rx to any non-U.S. jurisdiction or law. By using (including any access to) the Services you agree that such use (including any such access) is subject to the terms, conditions, and policies of these Terms as well as applicable laws. The Services may not comply with legal requirements of foreign countries. Other countries may have laws, regulatory requirements, and medical practices that differ from those in the United States of America. Any portion of the Services is void where and to the extent prohibited by law, and you may not use the Services where it would be illegal to do so. We may limit the availability of the Services at any time, in whole or in part, to any person, geographic area, or jurisdiction that we choose.
Our failure to insist upon strict performance of any provision of these Terms shall not be construed as an implicit waiver of any provision or right.
If any part of these Terms is ruled to be unenforceable, then such part shall be severed, with the remainder of these terms remaining in full force and effect. These Terms constitutes the entire agreement between you and American-rx governing your use of the Services (inclusive of the other policies referenced in these terms). You may not assign, transfer, or sublicense any or all of your rights or obligations under these terms without our express prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under these terms without restriction.
CLICK HERE FOR A SUMMARY PLAN DESCRIPTION.
NOTE TO ILLINOIS CONSUMERS
These plans, although they are not insurance, are regulated by the Illinois Department of Insurance. You have the right to contact them regarding any complaint. We will provide contact information for the Illinois Department of Insurance upon request. You may make your request by email at support@American-rx.com or by calling us at 877-647-6979
NOTE TO LOUISIANA CONSUMERS
- In the event you cancel your use of the American-Rx, and/or the App within the first thirty (30) calendar days of use, we will refund to you all fees, dues, charges, or other financial consideration, except a nominal fee not to exceed $30, associated with the use of the American-Rx, and/or the App. The 30-day period begins on the day after you enrolled in American-Rx, and/or the App or the day after you paid any fees, dues, charges, or other financial consideration, whichever is later.
- The date of cancellation will be postage date of any notice appropriately mailed to us or the email date of any notice appropriately emailed to us.
- We will return any fees, dues, charges, or other financial consideration charged or collected after you have notified us of your request to cancel.
- If we cancel your use of the American-Rx, and/or the App for any reason other than your failure to pay for such services, we will make a pro rata refund to you for all fees, dues, charges, or other financial consideration within thirty (30) calendar days following the date of cancellation.
- If, after following the Dispute Resolution process of this Member Agreement, you are not satisfied with the outcome of your dispute, you may contact the Louisiana Department of Insurance.
NOTE: IF YOU ARE DOMICILED IN MARYLAND PLEASE REFER TO THE FOLLOWING PAGES FOR ADDITIONAL TERMS AND CONDITIONS FOR YOUR STATE.
MARYLAND REGULATORY ADDENDUM
- In the event you cancel your use of the American-Rx, and/or the App within the first thirty (30) calendar days of use, we will refund to you all fees, dues, charges, or other financial consideration, except a nominal fee, not to exceed any fees, dues, charges, or other financial consideration you have already paid associated with the use of the American-Rx, and/or the App.
- If we cancel your use of the American-Rx, and/or the App for any reason other than your failure to pay for such services, we will make a pro rata refund to you for all fees, dues, charges, or other financial consideration within thirty (30) calendar days following the date of cancellation.
